Frequently Asked Questions

GENERAL TERMS AND CONDITIONS

Payment

• After entering into the travel agreement, you are required to make a deposit of 50% of the total trip cost within 10 days.
• The balance is due 8 weeks before departure. If you book within 8 weeks before departure, you must pay the total travel sum in full at the time of booking.
• Payment of the deposit also serves as approval of the travel agreement and cancellation policy.

Cancellation

• Best Blue Voyage must always be informed of a cancellation as soon as possible and in writing (e-mail).
• If these conditions are not met, Best Blue Voyage may unilaterally cancel the contract.
• In case of cancellation as of 14 days after entering into the travel agreement, the advance payment cannot be recovered.
• In case of cancellation less than 65 days before the start of the booked period, the total travel sum is due.
• For the first and last week of the season other conditions can be discussed by mutual agreement.
  
  

Liability for unforeseen events

• Best Blue Voyage cannot be held liable for unforeseen events and their consequences such as accidents, epidemics, strikes, road blocks, riots, war, flight delays or cancellations.
• Best Blue Voyage may in certain "weather" circumstances be forced, for safety reasons, to change the program. These changes do not entitle you to any compensation.

Next things are included in our cruises

• 7 nights in a single or double cabin
• 7 x extensive breakfast
• Return transfer airport - departure port in Turkey
• The port fees
• Daily extensive lunch and dinner
• Daily tea time with tea / coffee and cookies / cake
• Towels

Not included:

• Drinks
• Personal expenses
• Excursions
• Tips and unlisted services

Of course! Pass on your wishes and we offer vegetarian alternatives.

Sure, wifi is available on board for free. 

Make sure you have a Belgian passport or national identity card. These must be valid for at least another 6 months upon arrival in Turkey.

Depending on your nationality you will also need a visa. The so-called E-visa must be purchased before departure.

Yes, you can book excursions via the internet or mail in advance. The excursions are carried out by local guides and one crew through the creations, making the tour guide usually English and / or Turkish speaking ..

To make sure you can fully enjoy the trip, we place expenses such as drinks and excursions on your account. At the end of the cruise you get the bill so you can check it. Afterwards we arrange the payment cash in euros in a simple way.

Tipping is a very common practice on a cruise. The tips are not included in the tour price. An average tip is 7 euros per person, per day. The tip amount can either be stated on your invoice or you can pay it with the final bill on board. 

Most ships are so stable and the sea is so calm that you often do not even notice that you are sailing.